After-sales service

  • After-sales service idea

    Synjones takes the service idea of being responsible for users, creating maximum value for users, and adhering to the customer first, in order to users’ satisfaction as standard and aim of all our job.

  • Technique service system

    Company set up three-grade technique service system composed of service center, regional service center and local service center authored by company.

    In the process of project implementation, the project manager responsibility system is carried out, which accord project management process operation strictly, follow relative standards and specifications of national quality system, environmental protection system and system integration strictly. “Turn-key” project is provided to customers by professional consulting service team and senior engineers.

    Meanwhile, service center proceed regular review, comprehensive overhaul and maintenance, live operation training, system upgrade and other services, and effectively provide customers with good after-sale protection.

Operation and maintenance service

  • Software download

Developer service

By using its independently developed industry cloud solution, such as Campus Card in China, synjones, as communication service operators of industry cloud platform, provide services for various relative industry developer, include but not limited to provide entrance, developers technical support, operation services, trends services, account services, etc. Synjones join hands with many industry participants together to create industry smart management ecology, and win together with users and partners for future.
Continuous construction, welcome to join with us, to be expected.